Privacy Policy

Effective Date: July 6, 2025

At carptr.com, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data in connection with our website and services.

1. Data Controller

The data controller responsible for processing your personal data is:

TERNADO Sp. z o.o.
KRS: 0001171061
NIP: PL7272869277
Email: info@carptr.com
Phone: +48 724739376

2. Information We Collect

When you use our website or make a purchase, we may collect the following information:

Contact Information: Name, email address, phone number, shipping/billing address.
Order Details: Products ordered, payment method, transaction amount.
Device Information: IP address, browser type, operating system, time zone.
Usage Data: Website pages visited, time spent on pages, referral sources.
Cookies & Tracking: See section 7.

3. Purpose of Data Processing

We use your data for the following purposes:

Fulfilling and delivering your orders
Processing payments securely
Communicating with you about orders, returns, or support
Improving the user experience and website functionality
Meeting legal, tax, or regulatory obligations

4. Legal Basis

We process your personal data under the following legal bases according to Article 6 GDPR:

Contractual necessity (Art. 6(1)(b))
Legal obligation (Art. 6(1)(c))
Legitimate interest (Art. 6(1)(f)) – e.g., fraud prevention, marketing optimization
Consent (Art. 6(1)(a)) – if applicable, such as newsletter signup

5. Data Retention

We retain your data only as long as necessary for the purposes set out in this policy or as required by law (e.g., accounting rules, warranty obligations).

6. Data Sharing

We share your personal data only with trusted third parties, including:

Shopify Inc. (our e-commerce platform provider)
Payment providers (e.g., Stripe, PayPal)
Shipping and logistics companies
IT and analytics service providers (e.g., email tools, analytics platforms)

All partners are GDPR-compliant and bound by data processing agreements.

7. Cookies & Tracking Technologies

We use cookies to:

Enable shopping cart and checkout functions
Remember user preferences
Analyze site usage (e.g., Google Analytics)
Serve personalized ads (e.g., via Facebook Pixel)

You can manage or disable cookies via your browser settings at any time.

8. Your Rights

Under the GDPR, you have the right to:

Access your data
Correct inaccurate data
Request data deletion ("right to be forgotten")
Object to or restrict processing
Withdraw consent (if previously given)
File a complaint with a data protection authority

To exercise your rights, email us at info@carptr.com.

9. Children’s Privacy

Our store is not intended for use by children under the age of 16 without parental consent. We do not knowingly collect personal data from children.

10. Data Security

We take security seriously. All data is encrypted via SSL during transmission, and we follow Shopify’s and industry best practices for protecting stored data.

11. Changes to This Policy

We may update this Privacy Policy to reflect legal changes or adjustments to our business practices. The latest version will always be available on carptr.com.